Privacy policy

Privacy Policy

Last Updated: August 14, 2025

At Da Island Marketplace, your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app to order food, book rides, or access other services.


1. Information We Collect

When you use our app, we may collect:

  • Personal details such as your name, phone number, and email.

  • Location information to connect you with nearby drivers, restaurants, or services.

  • Payment details (handled securely through our payment partners — we don’t store full card details).

  • Order and ride history so you can easily track and repeat past requests.

  • Device information like app version and settings to help us improve performance.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services (rides, deliveries, and errands).

  • Connect you with drivers, restaurants, and local businesses.

  • Process payments securely.

  • Communicate with you about your orders, rides, or account.

  • Keep you updated on promotions, new features, and community news (you can opt out anytime).

  • Ensure safety, prevent fraud, and comply with legal requirements.

 

3. Sharing Your Information

We only share information when necessary to make the service work:

  • With drivers, restaurants, and service providers so they can complete your request.

  • With payment processors to handle transactions securely.

  • With legal authorities if required by law or to protect safety.
    We never sell your personal data to third parties.

 

4. Your Choices & Rights

You’re in control of your information:

  • Update your profile details in the app anytime.

  • Choose whether to receive marketing messages.

  • Request to delete your account and personal data by contacting us.

 

5. Data Security

We use safeguards to keep your data safe, including encryption and secure servers. While no system is 100% secure, we work hard to protect your information.

 

6. Data Retention

We keep your information only as long as needed to provide services, comply with legal requirements, or resolve disputes.

 

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal data from children.

 

8. Changes to This Policy

We may update this Privacy Policy as our services grow. We’ll notify you of any major changes in the app or by email.

 

9. Contact Us

If you have any questions about this Privacy Policy or how your data is used, you can reach us at:

📧 daislandmarketplace@gmail.com
📍 45JH+QPM, Cassada Gardens, Antigua and Barbuda